What to Expect in an Injury Settlement with American Family Insurance | Boulder Injury Lawyers

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American Family Insurance, also known as AmFam, is a privately owned insurance company that primarily focuses on auto, property, and casualty insurance. As a player in the insurance industry, American Family’s goal is not to provide superior customer service, but to turn consistent profits on a yearly basis.

As a Fortune 500 company, American Family clearly knows the formula for being profitable. This formula consists of the company receiving more money in premiums than it pays out in claims. To accomplish this, American Family must find ways to minimize the amounts it pays out for customer claims and settlements.

Many people will agree that the insurance claim filing and claim settlement process can be confusing, frustrating, and stressful. However, familiarizing yourself with what this process consists of, as well as having a skilled and experienced personal injury attorney on your side, can help keep the stress to a minimum. A skilled attorney who knows how the settlement process works can also help prevent insurance companies such as American Family from taking advantage of your inexperience when it comes to settling a claim.

If you or a loved one has been hurt or injured by an individual or entity covered by American Family Insurance, or to learn more about the claim settlement process, call Zinda Law Group at (800) 863-5312 for a 100% free case evaluation with our skilled and experienced Boulder personal injury attorneys.

Filing an Injury Claim with AmFam

After being injured in a car accident or other event, you may need to file a claim with American Family Insurance in order to receive compensation for your injuries and damages. The most common methods of filing a claim with American Family are by phone at 1-800-MY-AMFAM (1-800-692-6326), or through the company’s website at amfam.com

When filing a claim, it is important to have some key information on hand in order to facilitate the claim filing process. Although the information will vary depending on the circumstances, American Family suggests that you keep a record of:

  • The names, addresses, and phone numbers of the individuals involved in the accident;
  • The date, time, and location of the accident;
  • The make, model, and license plates of the vehicles involved (if applicable); and
  • The names of any witnesses

Providing the insurance company with thorough and accurate information regarding the accident that led to your injury can help the claim filing process proceed much more efficiently.

Settling Your Injury Claim

As previously mentioned, American Family, like other insurance companies, will do what it can to make sure that it pays out the minimum for your reported claim. The settlement process is typically handled by one of the insurance company’s claims adjusters. After being assigned to your case, the claims adjuster will take several factors into consideration before trying to get you to settle the claim for as little as possible.

Although most insurance providers use computer programs to calculate settlement amounts, it is possible for a company to offer you a lesser amount if it believes that you are in desperate need of money as quickly as possible.

If you receive an initial offer that you believe is too low, it is important to understand that you are not out of options. The possibility of negotiating a better settlement with American Family still exists. Understanding what the negotiation process consists of and what to do throughout negotiations may help you obtain a more favorable settlement.

Negotiating Your Claim

The negotiation process typically consists of back-and-forth communication between you and American Family’s claims adjuster. Although the process may be challenging, there are several steps that you can take in order to maximize your efficiency and effectiveness.

Collect and Organize All Documentation

It is very important that you organize all documentation relating to the incident. The more comprehensive the documentation is, the better position you will be in when it comes to negotiating your claim. If possible, you should gather: police reports, medical/repair bills, photographs of the injury or damage, photographs of the scene of the accident, witness statements, and estimates of lost wages.

Establish a Minimum Settlement Amount

Understanding what your claim is actually worth will allow you to negotiate more effectively. Estimate your claim’s value by considering factors such as: medical bills, vehicle repair bills, lost wages, and other miscellaneous expenses.

Once you determine your claim’s value, you will be in a better position to negotiate your claim. Although American Family may deny or reject your initial settlement offer, do not hesitate to reject theirs if the proposed amount is substantially lower than your estimate.

Emphasize and Reemphasize Your Accident

Defend your position throughout the process by emphasizing and reemphasizing the severity of the incident, the extent of your injuries, and how those injuries will impact your life both physically and mentally. You can refer to any relevant documentation whenever possible in order to support your position. Referring to this evidence will make it very difficult for adjusters to lowball you.

After Negotiation

Ideally, a settlement amount that is satisfactory to both you and American Family will be reached. If this occurs, confirm the agreement in writing. If, however, an agreement is not reached, you may need to explore the possibility of filing a personal injury lawsuit.

In any event, it is important to remember that the negotiation process will require you to be patient and persistent. Doing so can put you in a better position to receive fair compensation.

Our Boulder Personal Injury Lawyers Can Help

At Zinda Law Group, our Boulder attorneys have the skill, experience, and desire to assist you in seeking a fair settlement from American Family Insurance following an accident. Our attorneys will work tirelessly to help you obtain the compensation you deserve.

Our firm also believes that an injury victim should never have to worry about being able to afford excellent legal representation. That is why we offer 100% free consultations, and why you pay nothing unless we win your case. That’s our No Fee Guarantee.

If you would like to speak with an experienced Boulder personal injury lawyer, or to learn more about the settlement process, call Zinda Law Group at (800) 863-5312 to receive your free case evaluation.

Meetings with attorneys are by appointment only.